Frequently
Asked Questions

Travel insurance is imperative for our travellers and should be taken out at the time of the booking.

We recommend the passengers check with their local embassy as visa rules can change without warning. Embassy websites in your home country will always have information about requirements, visa costs and will provide the required forms.

We cannot assist in the actual application of visas however, with the support of a travel agent you can go through the process through the embassy.

We take all the precautions we can to make sure your belongings are safe, however we are visiting some exciting destinations that sometimes have some thieves, which is why we encourage you to have travel insurance.

We recommend having access to money from a variety of sources- cash, cards and travel money cards are commonly used.

If you’re looking for cheap domestic or international car rentals, The Travel Firm offers a full range of short term discount car rentals and long term budget car hires to all destinations worldwide. With budget car rentals and discount rental cars in London, Paris, New York, Toronto, Rome and Los Angeles to name a few, The Travel Firm can get you cheap car rentals and discount rental cars for less.

Travel Firm Gift Cards make unforgettable trips and cherished memories an easy thing to give. Give them a Travel Firm Gift Card and help loved ones build their travel dreams, whether those dreams include flying across land and sea, staying in hotels around the world, cruising or touring their way through new and exciting destinations, and more!

The Airfare Package must be booked and paid in full at the time of purchasing your airfare. Airfare Packages cannot be added or upgraded once the Fare has been ticketed. Airfare Packages are non-refundable. Please note that this is currently not available for flights booked online.